RGA
Lola Pérez Pastor has extensive experience in project management, particularly focused on digital transformation in the insurance sector. Currently, at Seguros RGA since November 2013, Lola leads projects related to digital signature implementation within the Caja Rurales network. Previously, at DKV Seguros from July 2008 to April 2012, responsibilities included enhancing CRM applications to optimize customer service resources and ensuring client satisfaction standards. At Aviva Life Insurance Company, from January 2000 to June 2008, Lola managed client and mediator relationships, contributing to service quality analysis and product adaptation to legislative changes. Early career experience includes a selection technician role at SELECT RRHH in 1999. Lola's academic background includes multiple master's degrees and specialized certifications in business administration, human resources, and customer experience.
RGA
Las Cooperativas de Crédito nacieron en Europa a principios del siglo XX con el objetivo de aportar soluciones a las necesidades planteadas por los sectores agrarios y de consumo, a los que les resultaba difícil, acceder al crédito bancario tradicional. Las Cooperativas de Crédito Agrarias, conocidas como Cajas Rurales, jugaron un papel básico en el desarrollo del sector agrario. Actualmente este papel se ha ampliado y se caracterizan por prestar un servicio adaptado a todo tipo de usuarios. En 1984 se constituyó el Banco de Crédito Agrícola (BCA). El grupo asociado BCA-Cajas Rurales, acogió a 51 Cajas Rurales.