Basu Balgalu

Basu Balgalu has a diverse background in technical support and customer service, beginning a role as a Technical Support Agent at Sutherland Global Services from December 2010 to December 2012, where computer troubleshooting and antivirus support were primary responsibilities. Basu has been employed at Inspiredge IT Solutions and Seismic, LLC since April 2013 as a Technical Support Engineer, specializing in Avaya IP Office systems, VMware, and Windows Administration. Prior experience includes a position in sales and services at GENPACT from July 2008 to December 2009, focusing on purchase orders and customer negotiations. Academically, Basu holds a Bachelor's degree in Biotechnology from Aidya Degree College and has also completed a Bachelor of Science in Biotechnology from Aditya Degree College.