Melissa Mangel

Melissa Mangel is a seasoned professional with a diverse background in risk operations and fraud investigations. Currently serving as the Fraud Investigations Manager at Self Financial, Inc. since June 2023, Melissa previously held key roles at Affirm, including Risk Operations Lead and Risk Operations Training Specialist, where responsibilities encompassed training new hires and developing procedures. Earlier experience at PNC included positions such as Detection and Investigation Associate II and Senior Operations Analyst, contributing to expertise in fraud detection. Additional experience includes roles at Trader Horn and as a Social Media Manager in the Point Park University Graduate Education Program, complemented by a Bachelor's Degree in Multimedia Journalism from Point Park University.