Sebastian Hirsch is a seasoned professional with extensive experience in customer success, entrepreneurship, and management. Currently serving as a Customer Success Manager at sell & pick GmbH since June 2023, Sebastian also holds the position of Geschäftsführer at HUMORISE GmbH since January 2022 and previously operated as an entrepreneur at Humorise from September 2020 to January 2022, specializing in training offerings and consulting for the gastronomy and industry sectors. Prior experience includes roles as Personalleiter, Leiter Marketing, and Assistent der Geschäftsführung at Celona Gastro GmbH, contributing to operational management across five establishments and leading beverage product development while enhancing digital infrastructure. Additionally, Sebastian was Geschäftsführer at CEBEX GmbH, a provider of web solutions for businesses, and has a background as a bar trainer. Educational credentials include training as an NLP Trainer and certification as a Business Coach.