Steve Efird

Steve Efird is an experienced professional with a diverse background in management and technical support, currently serving as Associate Business Manager at SellEthics Marketing Group since February 2020. Prior to this, Steve spent over 21 years at Windstream, holding various leadership roles including Escalations Control Center Manager, where responsibilities included managing escalation technicians and developing automated processes for incident handling. As a Senior Consultant, Steve maintained crucial relationships with Elite Customers and facilitated improvements within the Elite Network Operations Center. Steve's extensive experience also encompasses project coordination, technical support, and service delivery, contributing to significant revenue achievements and operational efficiencies throughout their tenure at Windstream. Steve's early career began as a System Technician, where a strong foundation in installation and maintenance of telecommunications systems was established.