Flora Fondacci

Flora Fondacci is an experienced IT Support Specialist currently employed at Semarchy since October 2022, and previously held a similar role at SPIE ICS from July 2018 to September 2022. At SPIE ICS, responsibilities included back-office administration, phone inventory management, remote support for mobile devices, onboarding processes, and AD authentication management. Prior to that, Flora worked as an IT Helpdesk Technician at Econocom, providing multilingual support and managing ticket revisions. Additional experience includes roles in the travel sector, with responsibilities in airline ticketing and travel production. Flora holds a Master’s degree in Management of Travel and Incentives from Université Savoie Mont Blanc and has undergone intensive training in Amadeus. Ongoing education includes studies at Hochschule München University of Applied Sciences and the University of Utah.