GM

Giacomo Manfreda

Technical Support Specialist at Semrush

Giacomo Manfreda has a diverse work experience in various roles and companies. Giacomo started their career at Maritz Research Ltd as a Market Researcher in October 2011. Giacomo then worked as a Receptionist at Hotel Palazzo Virgilio from July 2013 to September 2013. After that, they joined Teleperformance Greece as an Online Content Coordinator for Expedia, from July 2013 to March 2014. Following that, they worked at Expedia, Inc. where they held multiple roles. Giacomo was a Lodging Partner Associate from June 2014 to April 2016, and later became a Technical Support Analyst from April 2016 to May 2020. Currently, they are employed at SEMrush as a Technical Support Specialist since June 2020.

Giacomo Manfreda obtained a Bachelor's degree in Foreign Languages and Literatures from the Università degli Studi di Bari, where they studied from 2006 to 2011. In addition to their degree, they have obtained various certifications in different areas. These include certifications in Product Design, Prototyping, and Testing from edX (obtained in December 2022), Product Management Fundamentals from edX - University of Maryland (obtained in October 2022), and an edX Verified Certificate for Achieving Product-Market Fit (obtained in October 2022). Giacomo has also obtained certifications in SQL from Temple University (obtained in August 2022) and SEO: Keyword Strategy from LinkedIn (obtained in March 2021). Additionally, they have certifications in Business Analysis Foundations, Content Marketing Foundations, HTML Essential Training, Interpersonal Communication, Learning Jira Software, Marketing Foundations, SEO Foundations, Social Media Marketing Foundations, and SQL Essential Training, all from LinkedIn, which were obtained between March 2020 and October 2020.

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Timeline

  • Technical Support Specialist

    June, 2020 - present