Laura Serrano Vernos possesses extensive experience in consulting, sales, and customer success across various industries, including technology, biotechnology, and jewelry. At Accenture España, Laura coordinated international teams on major transformations and managed change through CRM implementation. Notably, Laura excelled as a Senior Sales Account Strategist at Google, consistently surpassing sales targets while fostering relationships with large customers in the Spanish and Portuguese markets. Currently, as a Senior Strategic Customer Success Manager at Semrush, Laura focuses on delivering tailored services to enterprise clients. Educational qualifications include a Master in International Management from ESADE Business School and specialized certifications in executive coaching.
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