Kenny Mikasa

Kenny Mikasa is an experienced professional in technical support and customer service, currently working as a Support Engineer at Sena Technologies Inc. since June 2020. Responsibilities include resolving level 1 and 2 support inquiries through various communication channels and coordinating replacement devices as an RMA Coordinator. Prior experience includes serving as Finance/Admin Team Lead at SPJA, where financial reporting was assisted, and roles at Rydeen Mobile Electronics involved providing technical support and managing RMA requests. Kenny also has a background in sales administration and customer interaction from previous positions. Educational qualifications include an Associate's degree in Business Administration and Management from Orange Coast College and further studies at California State University, Long Beach.