Sunjoo (Sienna) Jang is an experienced product manager currently at Sendbird, with a focus on AI agents for customer service, content moderation, and voice and video products, as well as developer experience. Prior to Sendbird, Sunjoo worked as Head of Product at 피터팬의 좋은방 구하기 and managed food delivery operations for Baemin Riders at Woowa Bros. Additional experience includes roles in global business management and technical program management in the gaming industry, including at Nvius, Eyedentity Games, and Bluehole. Sunjoo holds a Master of Arts in Management of Performing Arts from 성균관대학교, a Bachelor of Arts in Germanic Languages, Literatures, and Linguistics from the University of Tübingen, and another Bachelor's degree in the same field from Hanyang University.
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