Eduardo A.

Eduardo A. is a seasoned professional with extensive experience in customer success and account management. Currently serving as VP of Customer Success and Global Head of Customer Success at Sendcloud since June 2021, Eduardo A. previously held the position of Global Head of Customer Success for Marketplaces and Vendor Management Systems at EdCast from August 2017 to June 2021. Eduardo A.'s expertise includes driving revenue growth through customer adoption, identifying upsell opportunities, and bridging product capabilities with customer needs. Prior roles include Global Key Account Manager at ITpreneurs, Strategic Planning and Innovation at José de Mello Saúde, Project Manager at SPEAK, and Managing Consultant at Korn Ferry. Eduardo A. holds an MSc in Management from Nova School of Business and Economics and an undergraduate degree in International Relations from the University of Lisbon, along with studies at Metropolitan University Prague.