Matthew Colfer currently serves as a Technical Support Specialist at Sendcloud since May 2023. Previous experience includes a role at Amazon Web Services (AWS) from June 2020 to April 2023, where Matthew advanced through various positions, ultimately managing escalated technical cases and providing customer service support. Earlier positions range from customer service roles at Sky and Hodges Figgis to content development at NIIT Limited and editorial work for DIT’s student newspaper. Matthew holds a Higher Diploma in Computer Science (Software Development) and a Bachelor of Arts in Journalism, complemented by a Certificate in Science, Computing from the National College of Ireland.
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