Raquel Lorenzo

Raquel Lorenzo is a highly skilled Technical Writer at Sendcloud since June 2021, focusing on internal and external documentation and creating Help Center articles. Previous experience includes providing priority support to major clients in the French market and assisting French and Italian clients at Sendcloud. Raquel also served as an Institutional Relations Department Assistant and Translator at WSBI-ESBG, managing event coordination and administrative tasks while promoting financial inclusion. Additional roles include editorial coordination at cafébabel, proofreading for Guardia Civil, and teaching English. Raquel holds a Grado en Traducción e Interpretación from the Universidad de Salamanca and has completed a Certificate in Nederlands als Tweede Taal from Centrum voor Volwassenenonderwijs Brussel.