Thomas van de Werff is a Senior UX Designer at Sendcloud, focusing on enhancing the subscription and billing experience for users. Prior experience includes roles as a Senior User Researcher, conducting in-depth quantitative and qualitative research for product development in shipping automation, as well as a Senior UX Designer at CM.com, where responsibilities involved designing engaging mobile marketing automation experiences. A freelance web designer and UX consultant during a stint as a working nomad, Thomas has a background in academia as a Doctoral Researcher, exploring user experiences of Internet-connected lighting systems. Earlier roles include Interaction Designer, Teaching Assistant, and internships that contributed to various aspects of design and development in the tech and creative sectors. Thomas holds a PhD in Industrial Design from Eindhoven University of Technology, as well as a Master's and Bachelor's degree in the same field.
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