Steven McGrath

Steven McGrath is an experienced IT professional with a strong background in technical support and team leadership. Currently serving as an IT Technician at Seneca experts-conseils since November 2022, previous roles include Information Technology Support Team Lead at Groupe Access from July 2020 to November 2022 and IT Support Team Lead at DAVIDsTEA from May 2018 to July 2020. At DAVIDsTEA, Steven provided support to over 200 stores and hundreds of employees through phone and email. Additionally, Steven worked as an IT Support Analyst at Veterans Affairs Canada from August 2016 to June 2017, offering technical assistance to various clients. Early career experience includes roles at Server Sitters, where responsibilities spanned Tier 1 support and technical quality assurance. Steven holds a Diploma in Computer Information Systems from Holland College, completed between 2014 and 2016.