Ana Lima has been working as an Inside Sales professional at Senior Sistemas since July 2021, focusing on both Hunter and Farmer strategies and managing pre-qualified leads from inbound marketing. Prior to this role, Ana served as a Customer Service Agent at Grupo Selecionar from September 2020 to April 2021, where responsibilities included managing multiple customer service channels for Serasa, including the Help Center, Facebook, Reclame Aqui, and Consumidor.GOV. Ana completed education at EEB Santos Dumont from 2006 to 2016 and is currently pursuing a degree in Nutrition at UNIASSELVI, expected to complete in April 2024.