Napoleon Fonteles

Napoleon Fonteles is an experienced professional in customer success and sales, currently serving as an Analista de Pós Venda at Senior Sistemas since May 2024, where responsibilities include enhancing company growth through corporate university courses and managing client communications and training. Prior to this, Napoleon held the role of Customer Success Manager at Sistema Saipos, managing strategic accounts and onboarding new franchise stores. Additional experience includes positions in sales development and customer success at Sistema Escudo, customer service roles at Casa das Natas and Butlers Chocolates, and a background in social media and digital marketing at Burburim Digital & Guerrilha. Napoleon holds a degree in Gestão da Tecnologia da Informação from UNIASSELVI and a Bachelor of Business Administration from Independent College.