Djully Flávia Morais Diniz

Djully Flávia Morais Diniz is an experienced professional in technical support and project management with a background in computer science. Currently serving as a Pleno Support Analyst at Sensedia since March 2022, Djully is responsible for troubleshooting complex cases and providing support to stakeholders regarding various products such as API Management and Integrations. Prior experience includes roles at Sona Telecom, where Djully provided technical support, developed user documentation, and led projects to enhance user experience. Additional experience encompasses positions at VersaTEC and Actcon, focusing on support, project implementation, and documentation. Djully holds a postgraduate degree in Project Management from PUC Minas and a Bachelor's in Computer Science from Rede de Ensino Doctum.