Emmanuel Malavassi is an experienced technical professional currently serving as a Technical Account Manager at SentinelOne since February 2024. Prior to this role, Emmanuel worked as a Senior Support Engineer at Persistent Systems from June 2022 to February 2024, and at Tek Experts from March 2020 to June 2022 as a Software Support Engineer Level 3. Responsibilities included troubleshooting networking and implementation issues, coordinating team implementations, creating knowledge documentation, and managing customer escalations. Earlier experience includes a role as a Software Support Engineer Level 2 at Ricoh Costa Rica and as a Field Service Technician, where Emmanuel managed mechanical and networking troubleshooting in collaboration with clients. Emmanuel holds a Bachillerato in Computer Engineering from Universidad Fidélitas.
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