Gray Hancock

Gray Hancock is an experienced professional in customer success and brand marketing, currently serving as a Senior Customer Success Manager at SentinelOne since August 2025. Prior to this role, Gray held positions at Medallia, where responsibilities included Client Success Manager for the Public Sector and Senior Technical Analyst. Experience also encompasses brand marketing and event management at Stay Plugged In, Charlotte Phoenix, and CLT Esports, with a focus on building brand visibility and managing large-scale esports events. Earlier work at MetroTech Automotive and Victory Lane Indoor Karting involved account management and project coordination, ensuring high-quality service and efficient event execution. Gray began a career at Red Ventures as a Team Lead, demonstrating strong leadership and sales capabilities.