SentiOne
Paulina K. has extensive experience in client services, currently serving as the Head of Client Service at SentiOne since December 2011, where the company specializes in social media monitoring across 26 European markets and collaborates with over 500 brands. In addition, Paulina K. has been an Account Manager at Working Dogs Foundation since October 2022 and participates as a volunteer. Paulina K. holds a master's degree in Polish Philology from the University of Warsaw, obtained in 2011.
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SentiOne
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SentiOne, a deep-tech scaleup founded in 2011, supports brands in customer service automation through AI technology. SentiOne Listen – AI-powered Online Listening & Analytics. Monitor online discussions that matter to your brand. You can fully manage your online brand image by finding genuinely relevant insights with an AI-based online listening engine. SentiOne Automate – AI Customer Service Automation Redefine customer experience with conversational AI. Include chatbots and voice bots into your brand communication to automate up to 40% of customer requests.