Jolene Ortega is an experienced healthcare professional currently serving as Associate Director of Operational Excellence at Sentrex Health Solutions since April 2020, with previous roles including Senior Project Manager, Senior Nurse Program Manager, and Nurse Case Manager. Prior to this, Jolene worked as a Claims Specialist at Desjardins Insurance Agents and held various positions at McKesson Canada, including Director of Pharmacovigilance, MedInfo and Clinical Support, and Supervisor of Medical Information and Clinical Services. Jolene's career commenced as a Bilingual Reimbursement Specialist and Community Maternal and Newborn Child Care professional. Educated at the University of New Brunswick, Jolene earned a Bachelor of Nursing degree from 2006 to 2010 and is notably bilingual.
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