Joy O'Leary is an Implementation Specialist at RoadRunner, a role held since March 2021, where responsibilities have included vendor implementation and account strategy. Prior to RoadRunner, Joy O'Leary worked as an Operations Analyst at BNY Mellon, focusing on wire transfer analysis and quality assurance testing, contributing to risk mitigation and user experience improvements. Joy O'Leary also gained experience as a Finance Intern at HarbisonWalker International, assisting with Oracle Cloud ERP implementation and account reconciliations. Early experience includes a role as a Server at Z PUB DINER, where effective communication and problem-solving skills were essential. Joy O'Leary holds an Associate of Arts in Business Administration from Community College of Beaver County and is pursuing an MBA in Business Analytics from Robert Morris University.