Michael Sims, Jr.

Michael Sims, Jr. has work experience as a Service Operations Manager at Sequoia since May 2022. In this role, they operate and maintains services through the use of Runbooks, deploys code and executes changes, and ensures timely resolution and documentation of incidents through bridges.

Prior to that, Michael worked at General Dynamics as a Senior Systems Administrator from May 2012 to April 2022. In this role, they provided desktop support to customers, including hardware troubleshooting and installation, ordering supplies, and fulfilling access requests. Michael also assisted customers with installing necessary software and web certificates for secure network access, reimaged laptops for deployment, and resolved account issues using Active Directory and Desktop Director.

Michael Sims, Jr. attended Howard Community College. However, no specific information regarding the start and end years, degree name, or field of study is provided.