Erica Knight

Client Service Manager at Sequoia

Erica Knight has a diverse work experience spanning multiple industries. Erica'smost recent role is as a Client Service Manager at Sequoia Consulting Group, where they provide benefits, HR, payroll, and risk management solutions for people-driven employers. Prior to this, they worked as a Benefits Specialist and Account Manager at Heffernan Insurance Brokers. Before that, they gained extensive experience at Lockton Companies, where they served as an Analyst in both Employee Benefits Account Management and Financial Reporting. Erica also worked at Nationwide Pet as a Sr. Analyst and Licensed Sales Service Agent. Earlier in their career, they worked at Wells Fargo as a Customer Service Sales Representative and at Medical Discounts as a Marketing Intern.

Erica Knight holds a Bachelor of Science degree in Business Administration, with a focus on Marketing & International Business, from California State Polytechnic University-Pomona. In addition to their degree, they have obtained various certifications in the insurance industry. These include an Insurance Agent certification in Accident, Health, Life, Variable Life & Variable Annuities from the California Department of Insurance, obtained in June 2022. Erica also obtained a Property & Casualty License from the same department in October 2009. Erica's additional certifications include a Health Insurance Associate (HIA) certification from America's Health Insurance Plans (AHIP), although specific details regarding the month and year of obtaining this certification are not provided.

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Timeline

  • Client Service Manager

    May, 2023 - present

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