Ben Baker

Ben Baker is an experienced professional in the field of operations and management, currently serving as Assistant Director at Serco since August 2017. In various roles at Serco, including Detention Operations Manager and Court Custody Manager, Ben has overseen the management of court operations, ensuring compliance with legal and contractual obligations while focusing on stakeholder management and quality assurance. Prior to Serco, Ben held positions at G4S as Residential Manager, where responsibilities included overseeing the care of young people in a secure training center, and at Sodexo as Resettlement Manager, where support for offender reintegration was a key focus. Earlier career experiences include roles at Gamestation and Harvey Nichols, showcasing strong leadership and operational management skills across different sectors. Ben's educational background includes attendance at Arthur Mellows Village College from 1987 to 1992.