Ben Giles

Ben Giles has over 20 years of experience in marketing and communications, currently serving as the Group Head of Digital Marketing and Brand at Serco since March 2011. In this role, Ben has successfully led the communications work stream for significant projects, including the transition of offshore finance and accounting services to a new BPO division. Previous roles include Marketing & Communications Manager at Balfour Beatty Ground Engineering Limited, where Ben managed a team and oversaw a major rebranding initiative, and Internal Communications Manager at KONE, where Ben effectively implemented an internal communications strategy. Ben began the career at Sentinel Housing Association as Corporate Communications Manager and holds a BA (hons) in Marketing from the University of Plymouth.