Emma Davey is a results-driven Head of Contractual Performance with extensive experience in governance, risk mitigation, and KPI compliance. They have led efforts to optimize performance through data-driven decision-making and Lean Six Sigma methodologies. Emma previously owned a virtual assistant business and has held roles in finance and office management, showcasing their ability to improve operational efficiencies and implement strategic process improvements. Currently, they are focused on enhancing contractual governance and performance insights at Serco UK in the Justice & Immigration sector.
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