Irene Lin is a dedicated professional with extensive experience in customer service and community support. Currently serving as a Customer Contact Officer in Citizen Services at Serco since March 2023, Irene previously held the role of Service Officer at Services Australia from August 2022 to March 2023. With a strong commitment to education and empowerment, Irene volunteered for over 14 years at BAO LIN CHAN MONASTERY, focusing on meditation, and actively contributed to the English Learning Centre as a community volunteer and leader since 2015. Irene's background includes a significant tenure at CitiPower and Powercor, where 16 years were spent as a Connection Officer. Educationally, Irene holds a Diploma of Business Management from Deakin University and advanced diplomas in translating and interpretation from GBCA, completed between 2020 and 2021.
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