Sheirley M.

Sheirley M. is an experienced professional in the tourism and hospitality sectors, currently serving as an Online Support Analyst at Serko Ltd. since February 2023. Prior roles include a FIT Reservations Consultant at ATS Pacific and a Customer Services Officer at Elite School of Beauty & Spa. Sheirley has a proven track record in processing booking requests, quoting trips, data entry, and providing excellent customer service across various roles. Experience also includes positions at ACROSS Australia, Ruapehu Alpine Lifts, and Beau-Rivage Hotel, where Sheirley developed skills in client relations, reservations, and food and beverage service. Educational qualifications include a Bachelor's degree in International Tourism and Hospitality Management from Université de Cergy-Pontoise and a Master's degree in Foreign Languages from CY Cergy Paris Université.