Keith Isaac

Keith Isaac possesses extensive experience in operations and management within the BPO and customer service sectors. Since October 2013, Keith has served as Chief of Staff in the CEO Office at Serum Institute of India Pvt. Ltd., focusing on administrative support and coordination for executive activities. Prior roles include Manager at Conexus BPO Solutions LTD, where Keith established a call center and implemented quality procedures, and Operations Manager at Spanco Respondez BPO Pvt. Ltd., managing significant outbound and inbound processes. Additional experience includes roles in tour consulting, team leadership, and order processing across various companies. Keith holds a BCom degree in Banking and Financial Support Services and diplomas in Information and Systems Management.