Servant Systems, Inc
Karlena Felan is an experienced Product and Project Manager at Servant Systems, Inc., with a tenure beginning in August 2016. Responsibilities include developing product requirements, managing development backlogs, and representing both customers and development teams in various capacities. Prior to this role, Karlena served as a Business Analyst, Senior Quality Assurance Specialist, and Solutions Development Analyst in different organizations, ranging from Ascension to Neighborly®. These positions involved coordinating disaster recovery, ensuring compliance, and conducting extensive quality assurance activities. Karlena holds an Associate of Applied Science in Network Security from Texas State Technical College, earned between 2001 and 2003.
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Servant Systems, Inc
Servant Systems was started in 1989 by Ted Kennedy III (no relation to the Senator). In 1994, Servant Systems won the Microsoft Windows World Open first prize for the Customer Care System developed for Molly Maid. Ever since, Servant Systems has been providing industry leading software for leading franchise systems and other multi-unitbusinesses.They have particular skills and experience with the unique needs of the franchise community, but have also helped many different businesses with their information technology needs using the latest proven technologies.