The same great experience you expected from The Money Source Inc. (TMS) subservicing has come together with the surety you deserve under a depository institution, Allied First Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

Servbank is a different kind of company, we do business in a different way…

This page is intended for the exclusive use of mortgage professionals only and is not intended for use by consumers.

Equal Housing Lender. Member FDIC.

Servbank is a dba of Allied First Bank, NMLS #203463


Banking

Real Estate

Servbank

Servbank's headquarters in Oswego, IL, United States

Ali Vafai

Chad Neubecker

Linda Case

Brandon Young

Frank Giglio

Richard Toma

The Leadership Team at Servbank is responsible for setting the strategic direction and overseeing the operational excellence of the organization. Comprised of senior executives from various functions, including customer service, loan administration, technology, and risk management, this team collaborates to foster a culture of superior customer service and innovation. They drive business growth by integrating industry expertise with cutting-edge technology, ensuring Servbank remains a top-tier subservicing provider committed to the success of its partners.

Leadership Team

The Finance and Accounting team at Servbank is responsible for managing the company's financial operations and ensuring compliance with regulatory standards. This team oversees the preparation of financial statements, budget forecasting, and client invoicing for subservicing, while also conducting internal audits to maintain transparency and accuracy. With a focus on delivering exceptional financial service, they support the strategic goals of the organization and contribute to the overall success of Servbank's subservicing offerings.

Finance and Accounting

The Operations and Compliance team at Servbank ensures the seamless execution of mortgage servicing operations while adhering to regulatory standards. This diverse group, consisting of seasoned professionals like the AVP of Servicing Risk and the Senior Vice President of Regulatory Compliance, is responsible for implementing best practices, conducting compliance testing, and enhancing operational efficiency. By harnessing their expertise and innovative solutions, they safeguard the integrity of Servbank's services and support the overall success of the organization.

Operations and Compliance

The Customer Service and Support team at Servbank is dedicated to delivering exceptional assistance and personalized solutions to mortgage professionals. Comprised of industry experts, including specialists in loan boarding, foreclosure, and loss mitigation, this team ensures efficient processes and effective communication. They utilize innovative technology to provide timely insights and transparency, helping clients navigate their portfolios with confidence while driving overall customer satisfaction and success.

Customer Service and Support

The Operations and Risk Management team at Servbank is responsible for ensuring the smooth functioning of mortgage subservicing operations while effectively managing and mitigating risks. This team collaborates across departments to enhance operational efficiency, uphold regulatory compliance, and safeguard the interests of clients through robust risk assessment and management strategies. Their commitment to service excellence ensures both client satisfaction and business growth in the competitive financial landscape.

Operations and Risk Management

The Information Technology team at Servbank is responsible for maintaining and enhancing the technological infrastructure that supports the company's innovative subservicing capabilities. This team ensures seamless integration of technology with client services, providing crucial support through systems administration, technical documentation, and desktop support. Their mission is to optimize operational efficiency and deliver exceptional customer experiences by leveraging cutting-edge technology solutions.

Servbank

Org chart

Teams

Leadership Team

Finance and Accounting

Operations and Compliance

Customer Service and Support

Operations and Risk Management

Information Technology

Offices

Servbank

Org chart

Teams

Leadership Team

Finance and Accounting

Operations and Compliance

Customer Service and Support

Operations and Risk Management

Information Technology

Offices

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