SERVE Advisory Group
Wilfredo Lucas, MSHS, PMP, CSM, CSPO, currently serves as Managing Consulting Director at SERVE Advisory Group, providing strategic leadership in healthcare transformation and enterprise optimization for various federal health organizations. Previously, Lucas held the position of Project Team Lead at MicroHealth, overseeing the Department of State's electronic health record system implementation. With over two decades of experience in the US Navy, Lucas has excelled in roles such as Senior Program Manager for the Navy’s Referral Management Program and has managed healthcare operations across various medical departments and facilities. Lucas holds multiple degrees from Touro University California, including Master of Science in Crisis/Emergency/Disaster Management and Health Care Administration.
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SERVE Advisory Group
Our Experience After a decade training, serving in and supporting the Armed Services and Department of Defense, and an equal amount of time around the professional services industry supporting Veteran, Military, and Healthcare programs and organizations, we decided to alter direction. We now SERVE by directly supporting the beneficiaries and end users of various entities. Our ramp up process is designed to empower teams of all different compositions. Why Us? Business, organizational advisors, and mentors are key—that’s why when it comes to client selection, we are selective. We provide all of our clients the time and guidance each deserves, and work with a set of clients that have a high propensity to advance the social and public narrative and execution for a more enlightened course of operations. Our service includes a comprehensive consultation to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. That’s how we ensure your success. Strategy – Are there social, political, or environmental changes that may impact the operations of your company or organization? SERVE Advisory Group can help you analyze general business trends, and market best practices to optimize your performance. Accountability – You can tell a lot about a company or organization by its mission statement. Most have them, but not all manage to them. SERVE Advisory Group can help drive a company or organization to do what it has committed to its constituents to achieve. Guidance – Are there company policies that are particularly important to your company or organization? Perhaps innovative, and forward thinking benefits and aspects of your corporate or organizational culture. SERVE Advisory Group will help you think about those to operate efficiently bolstering your employees performance and enhancing recruiting top talent.