SERVICE 1, formerly GMS Development, is at international level one of the most successful providers of powerful CRM solutions for After Sales and Field Service Management. Among our customers worldwide are several thousand users and some of the best known companies with excellent quality of service.

Our success is based on individually customizable standard software with unique features/functionalities as well as on more than 25 years’ experience gained from projects in nearly all European countries and in the United States. Using a methodology we have developed ourselves, we are able to rapidly and reliably plan and execute within the agreed schedule and budget even the most challenging projects.

Our claim is to develop for our customers the best possible solutions for excellence in after-sales service, to continuously optimize their service processes and achieve a sustainable improvement of the economical efficiency of these processes. For more customer satisfaction and durable competitive advantages. Best possible solutions for excellence in after-sales service.

SERVICE 1 GmbH

This department oversees and coordinates various projects to ensure they are completed on time and within scope.

Project Management

This department focuses on designing and integrating software solutions to meet business needs.

Solution Architecture

This department is responsible for managing and optimizing business processes and client relationships.

Business Operations

This department focuses on employee recruitment, development, and overall personnel management.

Human Resources

This department develops and implements strategies to promote the organization's products and services.

Marketing Department

This department oversees product strategy and consulting services to drive business growth and innovation.

SERVICE 1 GmbH

Org chart

Teams

Project Management

Solution Architecture

Business Operations

Human Resources

Marketing Department

Product and Consulting

Offices

SERVICE 1 GmbH

Org chart

Teams

Project Management

Solution Architecture

Business Operations

Human Resources

Marketing Department

Product and Consulting

Offices

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