Service Coordination Inc
Courtney Lai, SHRM-CP, is a seasoned human resources professional with over 16 years of experience in the field. Currently serving as a Senior Team Member Experience Partner at Service Coordination Inc since February 2024, Courtney previously held various roles at Capital City Nurses, including Director of Human Resources and HR Manager from July 2010 to February 2024, and Client Care Coordinator from October 2007 to March 2010. Courtney holds an MBA in Marketing and HR and a BSBA in Marketing from the University of Florida - Warrington College of Business.
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Service Coordination Inc
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Service Coordination, Inc. is a private, nonprofit organization providing case management services throughout the state of Maryland to individuals with disabilities, those with complex medical needs and serious mental health disorders, transitioning youth, court-involved individuals, older adults and veterans. We believe that services should be tailored to meet people’s needs. Service Coordination provides support to adults and children by connecting them with needed resources and services in their communities. With over 600 employees in 2 offices in 14 counties plus Baltimore City, Service Coordination serves more than 14,000 people around the state.