Courtney Lai

Courtney Lai, SHRM-CP, is a seasoned human resources professional with over 16 years of experience in the field. Currently serving as a Senior Team Member Experience Partner at Service Coordination Inc since February 2024, Courtney previously held various roles at Capital City Nurses, including Director of Human Resources and HR Manager from July 2010 to February 2024, and Client Care Coordinator from October 2007 to March 2010. Courtney holds an MBA in Marketing and HR and a BSBA in Marketing from the University of Florida - Warrington College of Business.