Jessica Rowland

Business Process Analyst at Service Coordination Inc

Jessica Rowland is a Business Process Analyst at Service Coordination Inc since April 2024, previously serving as a Financial Analyst. Prior experience includes a managerial role at Fiserv, where Jessica led a team of 10 analysts in settlement controls and solutions, ensuring accurate financial reconciliations. Jessica also contributed as a Business Analyst II, managing cash reconciliation for numerous currency accounts, and supported problem resolution with stakeholders. Earlier experience includes an IT internship at Adam’s County Courthouse, where technical support efforts led to improved resolution times, a data analyst internship at First Data Corporation focusing on data analysis and automation, and a student IT role at Gettysburg College developing information security applications. Jessica holds a Bachelor's of Science in Computer Science from Gettysburg College.

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Service Coordination Inc

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Service Coordination, Inc. is a private, nonprofit organization providing case management services throughout the state of Maryland to individuals with disabilities, those with complex medical needs and serious mental health disorders, transitioning youth, court-involved individuals, older adults and veterans. We believe that services should be tailored to meet people’s needs. Service Coordination provides support to adults and children by connecting them with needed resources and services in their communities. With over 600 employees in 2 offices in 14 counties plus Baltimore City, Service Coordination serves more than 14,000 people around the state.