Eric Araque has extensive experience in IT and technical support, currently serving as Field Service Team Lead at Service Corporation International since July 2018, previously holding roles as Field Service Desk Team Lead and Desktop Support Technician II. Prior experience includes a position as Network and System Technician at Unitel Performance Marketing Group, where Eric managed Cisco LAN switches and resolved connectivity issues, and as Imaging Specialist at United Data Technologies, overseeing the deployment and imaging of various devices. Eric also has management experience from Mar Service LLC, where responsibilities included training and monitoring a telesales team. Early in the career, Eric provided helpdesk support at Westgate Resorts, diagnosing computer issues and troubleshooting software and hardware problems. Eric holds an Associate's degree in Information Technology from the University of Phoenix.
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