Makoto Ehrlich

Makoto Ehrlich is an experienced Customer Success Account Manager at Service Direct, with a focus on troubleshooting customer issues and building relationships with over 100 small business contractors. Previously, as a Customer Service and Sales Associate at Advanced Good Resource, Inc., Makoto managed customer and vendor purchase orders while fostering relationships with large enterprises such as Samsung and Texas Instruments. An early career at Best Buy as a Customer Service and Sales Consultant involved exceeding sales goals and enhancing team development through training and communication initiatives. Makoto holds a Bachelor of Arts in Sociology from The University of Texas at Austin, earned in 2014.