Service Excellence Training
Brandon Cockrell is an experienced professional in the hospitality and service industry. With a background in hotel, motel, and restaurant management, Brandon has held various managerial positions in different companies such as Diamondbacks Steak House, Diamondbacks/Crickets, and Waco Hippodrome Theatre. Brandon's roles have included overseeing employees, managing inventory, handling hiring, ordering, scheduling, and billing. Brandon has also been involved in training and coaching roles at Service Excellence Training and The Dwyer Group.
This person is not in any teams
Service Excellence Training
Service Excellence Training (S.E.T.) works to increase sales, leads, and retention for residential home-service companies throughout the United States and Canada. S.E.T. serves independent contractors in the Industries of: electrical, plumbing, roofing, and HVAC. The interactive training lessons and topics cover an important range of material from the technical aspects of sales and service to the relational nature of providing outstanding customer service. Training topics and materials are specially developed to train every branch inside of an independent contracting company: management, sales technicians, service technicians, technicians, CSRs, and dispatchers. S.E.T. was founded by Todd Liles in 2010. Todd has an abundant wealth of experience and knowledge both in the field of training as well as in arena of independent contracting. His experiences as a residential service company owner as well as a professional trainer has allowed him to understand the challenges faced in the field, as well as those experienced by business owners. His experiences are the foundation of Todd’s strategic planning, sales and motivational training for home-services industry. To learn more about Todd, the unique mission of S.E.T., as well as take advantage of great online resources and blogs visit www.serviceexcellencetraining.com or call 512-333-4133. S.E.T. looks forward to helping you grow your company's sales, leads, and retention. Here at S.E.T. we turn learning into earning!