Craig Edwards

Craig Edwards has a diverse and extensive work experience in the field of information technology. Craig started as an Intern at dep computer, where they provided IT support to various businesses, including a Hollywood film company and the Pittsburgh Steelers. Craig repaired home PCs and installed and terminated cat5 cabling.

Craig then worked at DuBois Regional Medical Center, initially as a Microcomputer Technician, where they provided first-level help desk support, ordered and configured hardware, and delivered excellent customer service. Later, they became a Microcomputer Specialist, taking on Level II support responsibilities, training level I support personnel, and handling software installation, configuration, and updates.

After that, Craig joined Penn Highlands Healthcare as a Network Analyst, responsible for installing, configuring, and maintaining server hardware and software. Craig also maintained LAN and WAN links across multiple organizational boundaries. Craig worked in this role for six years before transitioning to their current position as a Lead Network Engineer at Service Express, where they are responsible for leading network engineering tasks.

Overall, Craig Edwards has gained valuable experience in server administration, network architecture, and technical support, making him a highly skilled professional in the IT industry.

Craig Edwards earned their Bachelor's degree in Information Systems from PennWest Clarion between 2005 and 2007. Prior to that, they completed an Associate degree in Computer Information Systems from Pittsburgh Technical College from 2002 to 2004. Additionally, Craig obtained a certification in "Developing a Service Mindset" from LinkedIn in 2022.