Rebecca Anderson

Rebecca Anderson is an accomplished professional with extensive experience in operations and consulting within various industries. Since May 2021, Rebecca has served as Delivery Director at Service Physics, focusing on solving significant challenges in the service industry. Concurrently, since August 2018, Rebecca has been a Consultant and Agile Coach at Anderson Consulting Group Co., specializing in helping organizations enhance work environments and implement effective solutions. Prior experience includes a lengthy tenure at Starbucks from April 2003 to March 2021, where Rebecca held multiple roles including Director of Retail Operations Technology and Program Manager for Global Operations Technology, driving improvements in store operations through technology and waste reduction. Rebecca's diverse skill set encompasses digital product management, project implementation, and training development, contributing to a robust career dedicated to operational excellence and customer service enhancement.