Service Physics
Scott Hasselbach is a seasoned executive with extensive experience in operations and business development. Currently serving as Managing Director at Positive One Capital since June 2017 and as an Advisor at Service Physics since February 2021, Scott has previously held significant roles including Head of Operations for US, Canada, and Israel at WeWork from December 2018 to December 2020 and Global Specialty Fulfillment Director at Amazon where responsibility included scaling a retail business operation. Scott's background also encompasses leadership positions at Starbucks as VP of Operations Strategy and Implementation and as President of the Board at Suzuki Royal Oak Institute of Music. Scott began a career in management and finance as a District Manager for RTM Arby's and a Finance Officer in the US Army. Scott holds a Bachelor of Science in Finance and Financial Management Services from Xavier University.
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Service Physics
We embed in growth-oriented organizations to : • Reveal hidden data and generate insight to align efforts to outcomes • Strategically deploy digital and technology solutions to transform the experience for owners, operators, and guests • Design and implement comprehensive operations and leadership systems that make sense for people and enable businesses to scale effectively • Build capability for limitless continuous improvement—from the shop floor to the C-suite OUR MISSION: To make service work better for people. OUR VALUES: Drive: We seize every opportunity to make it amazing. Seek, Understand, & Solve: We are relentlessly curious problem seekers and solvers. Growth Mindset: We are open to what’s possible & believe in constant learning and experimenting our way through ambiguity. Servant Leadership: We are accepting, vulnerable, authentic, present, and useful. Be a Pro: We constantly show up as individuals and as a team with quality and integrity. Positivity: We provide lift, not drag.