Paula Fraley

Paula Fraley is an experienced sales and customer service professional with a career spanning several decades. Currently, as an Inside Sales Representative at Service Spring Corp since May 2024, Paula builds on previous experience as an Inside Sales Representative at MI Windows and Doors from January 2023 to May 2024, and as a Senior Customer Service Representative at Sunrise Windows & Doors from November 2013 to December 2022. Paula also owned Professional Customer Services from 2009 to 2013, providing outsourced customer service and sales support to clients such as AT&T and Walgreens.com. Prior roles include Customer Service Specialist at Owens Corning, Customer Service Representative at BSN medical, and Survey Center Management at Maritz Research, where Paula coordinated significant marketing research projects. Paula holds a Bachelor of Business Administration in Marketing from Kent State University.