Zaid Jubran

Zaid Jubran is an experienced professional currently serving as the Performance, Insights and Improvement Manager at Service Stream since July 2023. Prior to this role, Zaid held the position of Technology Innovation Manager at Achieve Homes, where responsibilities included conducting employee training and enhancing IT systems, achieving a notable 50% improvement in process reliability. Earlier positions include Senior IT & Business Support Officer at Harvey Norman Commercial Project Division Victoria, where Zaid facilitated the integration of various data systems and ensured data accuracy, as well as Data Analyst at Telstra Health, managing data quality issues. Zaid has a background in operations systems support and team leadership, with a comprehensive educational foundation in Business Information Technology and eCommerce.