We engineer and manufacture specialty yarns and threads for many industries including hose, wire & cable, packaging, and construction. Our partners know a lot about their products--say, for example, hoses--but less about how to select the best yarn or thread to use in their manufacturing. So we learn about their production processes and products and develop or engineer a yarn specifically to address problems or add value through longer running times or faster processing speeds. 

We’re different from other industrial thread companies in that we are ISO 9001:2008 and Green-Certified, we go out of our way to share knowledge with others to advance our industry and we invest generously in new technologies, in our team members and in our community. 

Our Product is Better Thread...Our Promise is Better Service.

Construction

Packaging Services

Service Thread

Service Thread's headquarters in Laurinburg, NC, United States

Jay Todd

Ryne Bullock

Hope Dohogn

Steve Zande

This department manages laboratory processes and oversees technological and procedural functions in the treatment and analysis of samples.

Laboratory Operations

This department focuses on sourcing materials and managing the operational logistics of production.

Procurement and Operations

This department focuses on developing and enhancing products through engineering and consulting expertise.

Product Development

The Quality Assurance and Operations team at Service Thread is dedicated to ensuring the consistency and reliability of specialty yarns and threads through rigorous quality control processes. This team collaborates closely with production, engineering, and customer support to optimize manufacturing efficiency and product performance, while also prioritizing compliance with ISO standards and sustainability practices. By integrating technical support and operational planning, they strive to enhance product quality and provide exceptional service to partners across various industries.

Quality Assurance and Operations

The Sales and Customer Support team at Service Thread is dedicated to understanding the unique needs of clients across various industries to provide tailored solutions with specialty yarns and threads. Led by the VP of Sales, the team engages with customers to offer expert guidance on product selection, ensuring optimal performance in their manufacturing processes. Additionally, the Customer Service Rep ensures a seamless experience, addressing inquiries and fostering strong partnerships, all while upholding our commitment to exceptional service and sustainability.

Sales and Customer Support

This department provides assistance and resolution for technical issues related to products and services.

Service Thread

Org chart

Teams

Laboratory Operations

Procurement and Operations

Product Development

Quality Assurance and Operations

Sales and Customer Support

Technical Support

Offices

Service Thread

Org chart

Teams

Laboratory Operations

Procurement and Operations

Product Development

Quality Assurance and Operations

Sales and Customer Support

Technical Support

Offices

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