Jenny Schroeder

Jenny Schroeder is a skilled Technical Trainer at ServiceMark Telecom since April 2015, where responsibilities include improving customer training content and delivery, creating custom documentation, and delivering training on telephony and software-based phone systems. Notably, Jenny has produced high-quality training videos, maintained strong client relationships, and facilitated project planning meetings to enhance customer experiences. Prior to this role, Jenny held various Store Manager positions at American Eagle Outfitters, Skechers, GUESS?, Inc., and GameStop from 2004 to 2015, showcasing leadership and customer service expertise. Jenny holds an Associate of Arts degree in Visual and Performing Arts from the American Musical and Dramatic Academy, earned between 2003 and 2005.