Omer Sheikh

Head of Operations & Customer Experience at ServiceMarket

Omer Sheikh has over 15 years of experience in operations, customer experience, and consulting. Omer began their career in 2003 as a Teacher for Lahore Grammar School. In 2004, they became a Research Associate for the Lahore University of Management Sciences. In 2005, they worked as a Project Coordinator for Flextronics Network Services. From 2008 to 2014, they worked at Telenor Pakistan in various roles, including Assistant Manager Operations Planning & Analysis, Assistant Manager New Business Development, and Projects Executive. In 2013, they worked as a Consultant for a Private Equity company. From 2014 to 2015, they were Head of Operations for Kaymu.pk and Regional Head of Customer Services - Asia for Kaymu (Africa Internet Group, Rocket Internet SE). Since 2015, they have been Head of Operations & Customer Experience for ServiceMarket.com (previously MoveSouq.com).

Omer Sheikh began their educational journey in 1991 at Garrison Academy for Boys, where they completed their O' Levels in 1996. Omer then attended Lahore College of Arts & Sciences from 1997 to 1998 and completed their A' Levels in Physics & Maths. In 1999, they enrolled in Lahore University of Management Sciences, where they completed their B.Sc. (Hons.) in Computer Science and Mathematics in 2003. Finally, in 2005, Omer Sheikh attended Cornell University and earned their M.Eng. in Applied & Engineering Physics in 2007.

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Timeline

  • Head of Operations & Customer Experience

    November, 2015 - present

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