Jessica Valladares

Senior Operations Manager at ServicEngineBPO

Jessica Valladares has a diverse work experience in various roles and industries. Jessica began in 2016 as a Client Account Executive at Mudanzas Internacionales. Jessica then transitioned to All American Travel, where they worked as a Sales Executive and later became a Branch Manager. Their responsibilities included using digital strategies for sales growth, maintaining accounting control, and managing staff. In 2019, they joined SEBPO and started as a Digital Advertising Agent before being promoted to Team Lead and then to Associate Digital Campaign Manager. In these roles, they demonstrated strong attention to detail, effective communication skills, and collaborative abilities. Currently, Jessica is the Senior Digital Campaign Manager at SEBPO, where they oversee campaign setup, liaises with clients and sales representatives, and provides optimization recommendations.

Jessica Valladares completed their Bachelor's degree in Marketing at Universidad Evangélica de El Salvador from 2011 to 2015. Jessica then pursued a Master of Business Administration (MBA) in Business Management at Universidad Tecnológica de El Salvador, which they completed from 2017 to 2020. In 2021, Jessica attended the ESI School of Management to study Traffic Management with a focus on digital marketing. Additionally, they obtained certifications such as the Google Ad Manager Course and Google Ads Display Certification from Google Digital Academy (Skillshop), the Programmatic Certification from MediaMath, and the Microsoft Office 2007 certification from Microsoft Office Training.

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Timeline

  • Senior Operations Manager

    July 1, 2024 - present

  • Operations Manager

    January, 2023

  • Senior Digital Campaign Manager

    May, 2022

  • Associate Digital Campaign Manager

    May, 2021

  • Team Lead

    January, 2020

  • Digital Advertising Agent

    July, 2019