M.D. Rezaul Karim

Sales Operations Manager at ServicEngineBPO

Md. Rezaul Karim has a diverse work experience spanning across different roles and companies.

Md. Rezaul started their career at Digital IT Services Ltd. in 2003 as an Executive in International Marketing, where they were responsible for researching and identifying prospective customers. Md. Rezaul later became a Senior Executive in the same department and led a team that performed web searches and gathered information.

In 2006, they joined Digital Group as an Assistant Manager in Customer Relations, where they managed customer relationships for the company.

In 2011, they moved on to SEBPO as a Team Lead in Business Development. Md. Rezaul worked closely with the VP of Business Development and helped the outside sales team in the US grow business. Md. Rezaul also led a Research and Data team that performed research, generated leads, and analyzed data.

In 2016, they advanced to the role of Deputy Manager in Inside Sales at SEBPO. Md. Rezaul reported to the Vice President of US Operations and contributed to the growth of the marketing, market development, and sales teams. Md. Rezaul also developed and managed a world-class Sales and Data Operations team.

Most recently, in 2019, they assumed the position of Sales Operations Manager at SEBPO, working closely with the Chief Revenue Officer. Md. Rezaul provided leadership to the Sales Operations team and was responsible for managing all aspects of the organization, including hiring and training, project management, and managing the Salesforce.com CRM system.

Overall, Md. Rezaul Karim has gained extensive experience in sales operations, business development, customer relations, and international marketing throughout their career.

Md. Rezaul Karim completed their B.Sc. (Hons.) degree in Information Technology in Business from the University of Northumbria at Newcastle, UK. However, it is unclear when they attended this university or whether they completed the degree at Sedaya College, Kuala Lumpur, Malaysia.

Links

Timeline

  • Sales Operations Manager

    July, 2019 - present

  • Deputy Manager Inside Sales

    July, 2016

  • Team Lead Business Development

    March, 2011